Dedicated service

Pursuing Excellence

In 2023, due to the gradual recovery of the global economy and the impact of international policies and regulations, the demand for PCR market gradually rebounded. Although currently in the transitional period of recovery, as a part of the industrial chain, Topcentral^® We are full of confidence and actively face this, adhering to the principle of attentive service, thinking about customers‘ needs, solving practical problems for customers, and working together.

(Customer visitsTopcentral^® Factory)

As of May, Topcentral^® We have received multiple batches of customer visits, visits, and inspections, including old customers who have cooperated with us for many years, new friends recommended by old customers, and those from Topcentral^® Enterprises that have made appearances at various exhibitions this year and have reached preliminary cooperation intentions will gain a deeper understanding ofTopcentral through on-site visits and inspections  Outstanding advantages such as current development status and technological innovation, better seeking the next step of deep cooperation.

(Customer visitsTopcentral^® Factory)

In order to better serve customers,Topcentral^® Adhere to the work philosophy of "pragmatism, efficiency, and sustainability", prepare for reception in advance, maintain an efficient working state, and conduct planned product explanation and service concept training for all employees in the early stage, improve professional skills, connect professional knowledge and information communication among various departments, and better provide answers and services to customers.

(Employee Training)

By visiting the entire process of research and development center, production, quality inspection, etc., Topcentral^® Present our technological innovation capabilities, product quality control, corporate culture, development goals, business philosophy, and other aspects to customers in all aspects. During the visit, some customers may propose their own product indicators, application scenarios, and usage needs, etc. Topcentral^® Our technical team provides customized material solutions for performance based on the customer‘s specified products and technical requirements as soon as possible; Under the guidance of policies and regulations, customized products can achieve the design and innovative application of "zero" carbon emissions. Think about what customers think and truly solve practical problems for them.

(Mr. Ma‘s on-site explanation)

One of the important business philosophy of a company is "customer first" and "customer is God". Kazuo Inamori believes that "pleasing customers is the foundation of business, and if we cannot achieve this, we cannot continue to earn profits." However, it is not only reflected in economic benefits. The continuous cultural construction should bring about an improvement in brand image, which is crucial for the developing backbone Topcentral^® This is even more true.

Topcentral^® in the past two years Continuously promote brand building work, conduct internal corporate culture training and interpretation, and integrate corporate culture into all aspects of employees‘ work and life through "service, supervision, and guidance"; Increase brand exposure and increase traffic through online and offline means such as self media platforms and exhibitions; In addition, by continuously improving innovative breakthroughs in products, services, business models, intellectual property and technology, we aim to enhance brand protection mechanisms from multiple dimensions.

Putting customers first "is easier said than done, but it reflects the spiritual style of employees and the overall strength of the enterprise Topcentral^® We have received multiple customer appointments for inspection. We sincerely welcome every customer‘s visit and guidance, and we will serve every customer with great care.

Next, Topcentral^® We will also make appearances at more industry exhibitions and conferences to showcase our brand strength to more customers. Once again, we will also send invitations to every customer, welcoming everyone to visit Topcentral^® Inspection and guidance, everything is ready, just waiting for you to come.

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